VA
Verhana A

1 reviews | Active since Aug 2019

22 Aug 2019, 15:24

Std bank...refuses to give help and accept payment

It is a nightmare to get through to anyone at std bank homeloans for assistance. I mean i get told i need to call david but he is never available. How do i pay you guys then?do you not want payment?it would be appreciated if someone that knows what theyre doing to contact me...via email pls.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2019, 19:01
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply06 Sept 2019, 09:14
Official
Dear Verhana Alex

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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