MW
MERCY W
1 reviews | Active since Dec 2021
28 Oct 2024, 13:06
Std Bank Vehicle and Asset Finance not taking us serious
Vehicle and Asset Finance
They took my call, send me a reference number, told me it was done on the promised date, only to find that they messed up the account worse today. Mercy was the person I spoke to on the 3rd October and Mpho is the one who helped us today. We so disappointed with this back and forth we will never recommend that bank to be used by anyone.
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Standard Bank's replyOfficial
28 Oct 2024, 13:18Good day,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Oct 2024, 13:18
Official
Good day,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***