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Nombuso N
1 reviews | Active since Jun 2025
05 Jun 2025, 10:08
STD bank trust fund not paying
Hai I'm nombuso nkwanyana I need my husband he left money for he kids but standard bank doesn't work for us Mr wandile hlophe he always promise that we will get it afrt 2to3 days but still my kid they don't food the can't go to school because of we don't get they're money even now we was weighing but today 5 they told me we will get there money month end but nothing I really need help we have to pay rent but we can't because we don't get the money my kids yesterday's we didn't eat please we need help
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Jun 2025, 10:12Dear Nonbuso
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2025, 10:12
Official
Dear Nonbuso
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Jun 2025, 14:41Dear Nombuso
Thank you for taking our call.
This matter has been escalated to our Trust Fund team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
This matter has been escalated to our Trust Fund team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2025, 14:41
Official
Dear Nombuso
Thank you for taking our call.
This matter has been escalated to our Trust Fund team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
This matter has been escalated to our Trust Fund team.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
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Nombuso N's updateReviewer Update
06 Jun 2025, 13:22I.m nombuso nkwanyana then mother of lusanda and luthando I'm not happy for what standard bank is doing with me and my kid's yesterday they promised that by 12 today we will get the money but still they is nothing please 🙏 I need to know what can I do so that I will get food for my kids and how pay rent or we have to stay out side I'm very unhappy I'm coming back from moll hoping I'm going to buy food and pay the rent
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Nombuso N's update06 Jun 2025, 13:22
Reviewer Update
I.m nombuso nkwanyana then mother of lusanda and luthando I'm not happy for what standard bank is doing with me and my kid's yesterday they promised that by 12 today we will get the money but still they is nothing please 🙏 I need to know what can I do so that I will get food for my kids and how pay rent or we have to stay out side I'm very unhappy I'm coming back from moll hoping I'm going to buy food and pay the rent