CK
Chris K

1 reviews | Active since Aug 2012

05 Sept 2022, 11:11

STD bank total incompetence, unprofessional, unhelpful, waste of time!

the most *********** call centre staff ever - these people are untrained, and have no idea how to deal with customers at all. STD bank is the most useless bank in existence in S.A today!

0
Replies (3)
Standard Bank
Standard Bank's reply05 Sept 2022, 11:14
Official
Dear Chris, 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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CK
Chris K's update05 Sept 2022, 11:19
Reviewer Update
This is a standardised automated message, which means nothing to me. I have closed all accounts with STD as a result of this idiocy.
Standard Bank
Standard Bank's reply05 Sept 2022, 12:00
Official
Dear Mr Kambouris

We have requested one of our consultants to reach out to you shortly. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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