SG
Shaun G
1 reviews | Active since Dec 2023
22 Dec 2023, 08:46
STD Bank, they don't care
utterly no care for us as clients.
Having my personal account and business account with STD bank for the last 20 years, it is crazy to see how they treat us as customers. We have been trying for over a month now to 1) Get a new card for an account that already exists (how easy) 2) Setup a money market account
We have sent numerous emails to our supposed "agent" of *** but we get no feedback or any response. We have also copied *** and *** in these mails but no one cares.
If this isn't done by Year-end i will be moving everything over to FNB and spreading this story of how useless STD bank is, far and wide.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Dec 2023, 09:15Good day
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Dec 2023, 09:15
Official
Good day
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
SG
Shaun G's updateReviewer Update
22 Dec 2023, 09:50Typical, another generic response, you guys should try to mix it up as we can see how you reply to all the other cases, with the same response as you have given me.
SG
Shaun G's update22 Dec 2023, 09:50
Reviewer Update
Typical, another generic response, you guys should try to mix it up as we can see how you reply to all the other cases, with the same response as you have given me.
Standard Bank's replyOfficial
22 Dec 2023, 10:30Dear Shaun
Our team is working on this matter and will provide feedback once received.
Please be on the look out for further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working on this matter and will provide feedback once received.
Please be on the look out for further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Dec 2023, 10:30
Official
Dear Shaun
Our team is working on this matter and will provide feedback once received.
Please be on the look out for further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working on this matter and will provide feedback once received.
Please be on the look out for further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***