MM
Marcy M
1 reviews | Active since Jan 2019
29 Apr 2021, 16:33
STD BANK SUCKS
Ive recently recieved a credit card with std bank and while i was on holiday in EC tried swipping and it declined...i called for 2hrs trying to explain my issue but the consultants wouldnt listen.i printing out a statement and i still have credit so i am just shocked,ive been emailing them for the past week to no avail...im damn near close to just closing this card.Ive always known their customer service sucked from their dainfern branch but i didnt know that the whole bank is rotten ....
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Standard Bank's replyOfficial
30 Apr 2021, 05:15Hello Mercy
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply30 Apr 2021, 05:15
Official
Hello Mercy
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***