VC
Vicky C

1 reviews | Active since May 2016

30 Nov 2016, 14:37

Std Bank showed my Insurance Policies on my EX-HUSBAND mobile app

<p>Std Bank showed my Insurance Policies on my EX-HUSBAND banking mobile app.</p> <p>He was then able to phone the insurance and get all the information regarding the policies including the value of my loans being insurance.</p> <p>He is a convicted ******** and I was in maintenance dispute with him at the time.</p> <p>It was emotionally devastating!</p> <p>I reported them to the Banking Ombudsman and they agreed R500 was enough compensation!</p> <p>Both Standard Bank and Ombudsman are a joke!</p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Dec 2016, 08:36
Official

Good day Vicky Carney

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply01 Dec 2016, 14:53
Official
Good day Vicky Carney Please note that this matter shall be closed as per the final outcome provided on 25/08/2016. Thank you for your loyalty and support. Best Regards Complaint Resolution Centre *** *** (fax) ***