AG
Abduragmaan G

1 reviews | Active since Dec 2015

26 May 2018, 10:08

STD Bank Service Poor

Thinking that it's mid month the bank will be less full, I took my turn in the que along with the rest of customers waiting, we all begun chatting nicely and trying to figure out why there were so many counters, As the long wait and impatience began growing as tellers taking their own time, a beautiful young lady burst the que and we all spoke up to the teller. He just ignored us and continued assisting the lady as she just had a question to ask but even assist her to a telephone where she made her call. We all waiting to be assisted and all need to ask a simple question yet was made to wait so that he assist her first. Now with that attitude of services, I decided that STD Bank can now wait for services from me!!!

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Replies (2)
Standard Bank
Standard Bank's reply27 May 2018, 02:39
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 May 2018, 14:32
Official

Dear Abduragmaan

Thank you for posting your comments.

I refer to my email correspondence and can confirm that the matter is being attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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