Std bank sea point branch BAD SERVICE

Last month I was able to withdraw, use a speedpoint , do internet payments and do cash transfers in access of 15 000 per day.This month If I do a cash transfer from my cell phone , I can't use the speedpoint or draw cash if its more than 5000 for the day, Ive never given the bank instruction to decrease my limit.<br> Since joining Standard bank Ive had numerous issues on my account ranging from setting up my cell phone banking from my new cell number to and including opening a student achiever account for my daughter. Now it's the limits set. If you go back to your records you will see my original limits that was set. This is posing an inconvenience as, If I go and do purchases for my household expenses which total to 5000 in one day, and pay by speedpoint , in that day Im unable to purchase airtime , do an internet transfer or withdraw cash for the day .Since when has the bank limited us to our own money.<br> This is an inconvience as your call centre has advised me to go to a branch. When trying to contact a branch to make an appointment with the consultant, we as customers can never get through as the branch numbers always rings and gets routed to the call centre again,