Std Bank's clueless Card Division

My account was debited for over R1 400 from July 2014 for purchases made by a person that Std gave the last 4 digits of my cheque card to when issuing him a new card. After many trips to the bank (which we were not reimbursed for),we were paid 3 months later cos d staff at his branch in Jhb are ***********! <br> On 11 April 2015,he swiped & we were charged.We called Std's ***** division who blocked my cards.We then app**** for new cards & were charged R125 for every new issued card. We shouldn't be charged for something that is the fault of card division.I spent hours on the phone with Std's ***** division call centre who have no clue about what's happening either! <br> I am extremely concerned about the glitches in Standard Bank's system and their mixing of card numbers. Further to that I find it extremely unfair that I need to pay for new cards issued due to the bank's own negligence. I also insist on being compensated for my fuel and time for the numerous visits to the bank. I further demand that an investigation be conducted to identify the exact cause of this is to prevent it from happening again and lastly please educate your call centre agents at card division!