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Frans B

1 reviews | Active since Jul 2015

14 Mar 2017, 09:00

Std Bank Refuses to Close my Account

<p>I closed my account in January.</p> <p>Three months later I still receive statements charging me monthly fees.</p> <p>Teller has to give me the last R10 in my account. Standard Bank charges me R35 to remove the monies from my account when I close it.</p>

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Replies (2)
Standard Bank
Standard Bank's reply14 Mar 2017, 12:18
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply16 Mar 2017, 07:25
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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