DS
Devina S

1 reviews | Active since Jan 2012

23 Jun 2023, 19:06

Std bank pruvate banking useless service!!!

Private bankers are a joke!!!! Paying for a service i dont get. Std bank cant sort out an internet banking profile issue. Internet banking people dont have the experience or know how!!!! My case was escalated!!! To whom and what? The air?

0
Replies (2)
Standard Bank
Standard Bank's reply24 Jun 2023, 08:07
Official
Dear Devina

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply24 Jun 2023, 15:40
Official
Hello Devina

Your matter has been escalated to our digital team, we are awaiting feedback from the team. 

We will keep you posted once feedback is received, we truly apologize for the delay. 

Kindest regards, Standard Bank Hello Peter Team ***