lL
lee L

1 reviews | Active since Feb 2017

20 Feb 2017, 13:10

Std Bank Potch Branch STUDENT loans - WORST SERVICE EVER!!!!!

<p>SIX weeks to make things happen. ... and then it STILL hasn't happened!</p> <p>NO communication.</p> <p>Don't call back as they promise!</p> <p>NEVER available! Absolutely NO idea that our business pays their salaries.</p> <p>How sad! </p>

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Replies (3)
Standard Bank
Standard Bank's reply21 Feb 2017, 09:11
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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lL
lee L's update21 Feb 2017, 10:08
Reviewer Update

No mail received ..... I am not contacting Std Bank (branch or complaint centre) one more time.

Student loan still not sorted and now the complaint resolution centre promised a mail and that has not been sent either!

I wish I call a PERSON and not be directed to a automated voice service which cuts you off!

I am totally apalled at the service!

Standard Bank
Standard Bank's reply21 Feb 2017, 15:08
Official

Good day Lee Potgieter,

Please note that another email has been sent to you requesting for more information. kindly check if the email address that you annotated on the site is correct and if there's an error then please respond with the correct email address.

Best regards

Complaint Resolution Centre

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*** (fax)

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