STD Bank poor service

Moving Backwards must be the slogan

What a Hell of a ride... I have paid up all my accounts with standard bank, after attorneys and debt counselor instructed them to close accounts. 3 months ago accounts still remains opened which I had to settled again inside the branch to make sure accounts are closed with interest. Oh and numerous emails was send to card department and customer service yet no response nothing. Maybe the C. E. O must stop focusing op education etc... and more on his departments inside his business and staff that are not qualified to their jobs.