CJ
CONRAD J

1 reviews | Active since Sept 2009

04 Mar 2019, 19:22

Std bank please refund all my payments

Good day.

I would like for Standard bank credit card devision to get back to me.

I took out a credit card in 2007-8. I was sequestrated by the high court in 2009. My debts were written off and this included my credit card.

However years later I went under debt counseling and some how this credit card debt was included in that and my debt counselors started paying Standard bank again without my knowledge, I went off debt review years later and Standard bank contacted me demanding payment on this credit cars( which was written off in 2009 due to sequestration) Without giving it much thought I agreed to pay a minimal amout of R100 pm while I investigated where this debt came from because it didnt ring a bell.

Eventually I figured it out and contacted them ( the bank and legal dept) and demanded they stop this card and refund me all the money being paid to them fron 2009 from myself and my debt counselors.

Well up to now I heard nothing from them again...

Please get this credit card of my credit profile as it reflects negative, close and settle the account and refund me the moneys I paid for 9 years on a account that has been written off by the high court.

Relay this message to the legal debt of Std Bank credit cards and ***** please.

Sincerely

Conrad Jonk id ********** 031080 cell ********** 345

0
Replies (5)
Standard Bank
Standard Bank's reply04 Mar 2019, 20:58
Official
Hi Conrad
 Thank you for posting your comment.

We apologize for the inconvenience and undue frustration, this has caused.  

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
Kind regards 
Complaint Resolution Centre
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CJ
CONRAD J's update05 Mar 2019, 02:52
Reviewer Update
I WOULD APRECIATE IT THANK YOU, iTS JUST SCARY AND UN ETHICAL TO THINK THAT A CORPORATE BANK WOULD TAKE PAYMENTS FROM SOMEONE KNOWING THE ACCOUNT WAS CLOSED, YEARS IN A ROW. I PROBABLE PAID BACK MORE MONEY THAN I BORROWED.
CJ
CONRAD J's update06 Mar 2019, 18:21
Reviewer Update
I see every complaint here gets a automated response, every response exactly the same....
CJ
CONRAD J's update17 Nov 2019, 01:17
Reviewer Update
Nope, months went by and no one tried to contact me or resolve my issue. im not surprised, but when you owe STD bank money, you get 3 calls a day.
CJ
CONRAD J's update17 Nov 2019, 01:27
Reviewer Update
At least take that card debt of my credit record at ITC, it puts me in a negative light as it shown in arears.......