STD bank pathetic service continues

My experience with standard bank has been by far the worst ever. I went to the branch on Sat 10 Oct to open an access account, which I did. As the consultant was confirming my details I noticed that the number they had on the system was incorrect & I gave him the correct numbers which he seemed to have corrected. I also asked him to set certain limits for atm withdrawals & Internet banking transfers. I registered for Internet banking & as i was trying to create a beneficiary I noticed that the otp pin was not arriving through sms, tried once more & still didn't come. I called customer care Internet banking service as I suspected that the phone number change had not been done & indeed I was right the incorrect number was still there. The call center agent managed to change my otp notification to my email and advised that I would have To go to the branch to change my number. I created a beneficiary successfully & tried to transfer funds only to find that no transfer limit was set despite my request, I have to go to the bank again to have it done. I've had enough with STD bank & it's pathetic service. Some1 else received my atm withdrawal & transaction notifications, that's risky