Std Bank obviously cant manage its cards or servic

In 2009 I worked for Std Bank & as part of the launch of the new Visa Business Credit Cards I had to open a \test"account to test they worked. I left Standard Bank in Nov 2009 & gave the instruction to cancel all test cards. In 2010 I had to cancel them again as Std Bank still had not cancelled them. I was of the opinion they were all cancelled when in August a fee went off my personal account & I received the first statement in years for this card with an annual fee. On 31 August I contacted the customer care centre - ref *** & was told to email [Email Removed] & they would cancel the card & reverse the fee. I immediately emailed them with all the details. On 9 September after receiving no response I sent another email. On the 15th September having still had no response I sent a message on Standard Banks website which I have also received no acknowledgement of. This service is disgusting."""