RM
Raymond M
1 reviews | Active since Jun 2021
17 Sept 2021, 00:02
std bank motor assist cover 1
Dear Standard Bank,
Why would you give me insurance when I don't require it. My account was just amended with additional R2000 because your Motor Finance division assumed I did not have insurance. I did not authorize this service and I would like it to be resolved as soon as possible. We live in an unstable economy and people are losing their jobs everyday, we have families to feed not this ridiculous unauthorized services you guys give us. Standard bank get your house in order and fix this mess. I repeat , I did not agree or authorized this service "std bank motor assist cover 1".
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Standard Bank's replyOfficial
17 Sept 2021, 00:54Hi Raymond Mogodi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Sept 2021, 00:54
Official
Hi Raymond Mogodi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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