1 reviews | Active since Nov 2019
Std bank mobile ****************!
I have been paying R50 a month for the stdbank mobile sim.They say you get data and airtime monthly.However from January 2021 I have not received the data and airtime.I have logged a complaint with std bank mobile on the 6 March 2021.Zeenat badat is the assistant and I have the reference no.Their IT department is still resolving over 2 months.Thats how pathetic their service is!.Their Customer Relations Centre is just as pathetic!.I will not waste my time and energy complaining about the airtime or data that I am NOT receiving.According to Zeenat they will not refund me as I received the data and airtime.Which is rubbi****his is ****************!I want a letter from std bank is they can't resolve this so that I will take it up with the Ombudsman.They keep on refusing me and still awaiting this letter !I will claim the data , airtime not received and the R50 that they are debiting just for the Sim card which I can free from another service provider however customers need to know that std bank Is a *******.They are *****ing from their customers and want to treat us like we nothing!Their mobile department is worst!I can't even view my balances.Its the principal of a service ,you cannot bull**** us!
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***