1 reviews | Active since Jun 2018
Std bank making it difficult for a customer
Phoned the call centre for a statement and all the security questions. Failed as none of the questions were relevant to me. Reported it to the complaints line. Failed and was advised to go to an atm or branch for a statement . I April I got a statement without any problems. Why is std banking making it difficult for their customers.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
***.z
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***.z
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Hi Miss Thompson
Thank you for allowing us an opportunity to address your complaint.
We value your feedback and continuous support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Hi Miss Thompson