MM
Mpho M

1 reviews | Active since Feb 2014

17 Feb 2015, 16:08

STD Bank Long Street Brunch Manager Very Rude

Walked Into the long Street Bank with a friend to Deposit Money on Saturday Morning, the bank was about to close and about 5 people including me where in the bank... <br> <br> while my friend was busy with the teller the Rude, Unprofessional team leader Gouwa Halford walks towards me and ask if i'm there to see the lady behind the counter. Me replying No she then said i should leave/move so that the next person can come threw....<br> <br> I was so surprised to why she would be so unprofessional and rude to me... Which surprised everyone in the Bank. My Friend who also works for Standard Bank ended up asking whats wrong and why does she have to act like that? she didn't even care of her actions and didn't show any remorse. <br> <br> He then said to her he is going to lay a complaint against her she told him to go ahead and even spelled out her name for him..<br> <br> With him always telling me to Bank with STD Bank all this time, I was considering it. And Thanks to the so called Team Leader of Standard Bank long street i'm not going to and wont recommend it to anyone i know.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply18 Feb 2015, 12:51
Official
Hello mapholaa,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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