BM
Boni M
1 reviews | Active since Mar 2012
09 Jan 2024, 08:34
STD BANK IT DIVISION A ****
Standard Bank’s reply 27 Dec 2023 at 10:25 Dear Boni
Thank you for getting back to our team.
We truly regret the delay experienced in finalizing your request.
We will do an urgent follow-up and provide feedback. Kindest regards, Standard Bank Hello Peter Team
Above is a response I received from Std bank in December. Today marks exactly 1 month since they promised to expedite my request. No one has contacted me , nor have i received my bank statements. So in essence Std is a **** , your IT division is non existent, why are banking with u when you cannot give us bank statements when requested. No worries will escalate the matter .
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Replies (6)
Standard Bank's replyOfficial
09 Jan 2024, 08:36Hi Boni
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply09 Jan 2024, 08:36
Official
Hi Boni
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
BM
Boni M's updateReviewer Update
06 Feb 2024, 10:14Standard bank .
It is clear that u don’t intend responding to my query . It is more than 6 months asking for statements , to no avail . The response above was on the 9th January. No one has bothered to call me or anything. So I guess banking with u is a **** . I will escalate to ombudsman, maybe u need instruction from above .
It is clear that u don’t intend responding to my query . It is more than 6 months asking for statements , to no avail . The response above was on the 9th January. No one has bothered to call me or anything. So I guess banking with u is a **** . I will escalate to ombudsman, maybe u need instruction from above .
BM
Boni M's update06 Feb 2024, 10:14
Reviewer Update
Standard bank .
It is clear that u don’t intend responding to my query . It is more than 6 months asking for statements , to no avail . The response above was on the 9th January. No one has bothered to call me or anything. So I guess banking with u is a **** . I will escalate to ombudsman, maybe u need instruction from above .
It is clear that u don’t intend responding to my query . It is more than 6 months asking for statements , to no avail . The response above was on the 9th January. No one has bothered to call me or anything. So I guess banking with u is a **** . I will escalate to ombudsman, maybe u need instruction from above .
Standard Bank's replyOfficial
06 Feb 2024, 10:39Hi Boni
We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward.
Our team will be in touch with an update shortly.
Kindest regards, Standard Bank Hello Peter Team***
We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward.
Our team will be in touch with an update shortly.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply06 Feb 2024, 10:39
Official
Hi Boni
We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward.
Our team will be in touch with an update shortly.
Kindest regards, Standard Bank Hello Peter Team***
We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward.
Our team will be in touch with an update shortly.
Kindest regards, Standard Bank Hello Peter Team***
BM
Boni M's updateReviewer Update
20 Feb 2024, 11:04On the 7th February, Thabisile Nxumalo called me . Asked for the account number in question. Then she said she will call me back . On Thursday 15th send her a follow up email. To date no response from her nor do I have requested statements.
Why did she even call me if she will later ignore my emails.!
STANDARD BANK. What is happening.??? Are going underground to dig for bank statements???
Why did she even call me if she will later ignore my emails.!
STANDARD BANK. What is happening.??? Are going underground to dig for bank statements???
BM
Boni M's update20 Feb 2024, 11:04
Reviewer Update
On the 7th February, Thabisile Nxumalo called me . Asked for the account number in question. Then she said she will call me back . On Thursday 15th send her a follow up email. To date no response from her nor do I have requested statements.
Why did she even call me if she will later ignore my emails.!
STANDARD BANK. What is happening.??? Are going underground to dig for bank statements???
Why did she even call me if she will later ignore my emails.!
STANDARD BANK. What is happening.??? Are going underground to dig for bank statements???
BM
Boni M's updateReviewer Update
08 Mar 2024, 07:45We are now in march & still the matter is being escalated. STD are u a bank or ****mers. Do u even have IT department or u waiting for instruction from OMBUDSMAN. To date even ur hello Peter team is ignoring my emails & promised to give this matter urgent attention but never do . . This is so annoying z
BM
Boni M's update08 Mar 2024, 07:45
Reviewer Update
We are now in march & still the matter is being escalated. STD are u a bank or ****mers. Do u even have IT department or u waiting for instruction from OMBUDSMAN. To date even ur hello Peter team is ignoring my emails & promised to give this matter urgent attention but never do . . This is so annoying z
Standard Bank's replyOfficial
08 Mar 2024, 08:48Hi Boni
We apologies for the delay getting back to you. We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
We apologies for the delay getting back to you. We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply08 Mar 2024, 08:48
Official
Hi Boni
We apologies for the delay getting back to you. We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***
We apologies for the delay getting back to you. We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team***