TM
Tebatso M
1 reviews | Active since Nov 2017
05 Jan 2024, 13:14
Std bank is useless
I deposited money through the standard bank atm at eastgate mall on 12 November atm IDA399, the money was retracted by the atm and I couldn't further deposit as the deposit insert couldn't open for me to take the money.and redeposit, I then sent an email logging a query with std bank where they provided a reference number and advised that I should expect resolution on 13/11/2023, we are now in Jan 2024 and no feedback has been received, I have sent follow up mails twice and standard bank has been ignoring me
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Jan 2024, 13:15Dear Tebatso,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jan 2024, 13:15
Official
Dear Tebatso,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
TM
Tebatso M's updateReviewer Update
05 Jan 2024, 13:15Whilst at it, please advise why are you busy doing credit checks on my profile, you did 1 in November and another one yesterday, I do not bank with you nor am I applying for any credit so explain why you are on my credit profile.
TM
Tebatso M's update05 Jan 2024, 13:15
Reviewer Update
Whilst at it, please advise why are you busy doing credit checks on my profile, you did 1 in November and another one yesterday, I do not bank with you nor am I applying for any credit so explain why you are on my credit profile.
Standard Bank's replyOfficial
05 Jan 2024, 14:44Dear Tebatso,
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction and that they have sent final email, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction and that they have sent final email, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jan 2024, 14:44
Official
Dear Tebatso,
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction and that they have sent final email, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction and that they have sent final email, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***