ML
Mark L

1 reviews | Active since Mar 2009

23 Dec 2019, 10:04

Std bank instant oayment does not work..

Instant payments do not work. Why offer a service that you cannot fulfill??!

I've tried an instant payment before and it did not work. I had to spend about an hour to call centre with no resolution.

Again today it has not worked.

Very inconvenient and totally unacceptable

0
Replies (1)
Standard Bank
Standard Bank's reply24 Dec 2019, 06:08
Official
 Hello Mark

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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