TM
Thomas M
1 reviews | Active since Jun 2014
04 Aug 2021, 10:26
STD Bank Home Loans unit is a *****. Blacklist you even though payment is made
I took out a home loan with Standard Bank after I worked hard to improve my credit profile. What really make me angry and I am not sure if this happen to everyone who took out a loan with them, is that they have indicated on my credit profile that I am not paying the monthly installment on that account. I do not understand why because I never missed a single payment.
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Standard Bank's replyOfficial
04 Aug 2021, 16:04Good day Thomas
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Aug 2021, 16:04
Official
Good day Thomas
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***