TB
Tash B

1 reviews | Active since Sept 2019

23 Sept 2019, 11:45

Std Bank - Home loans

Home loans department,

Ive been trying to get a settlement and asking to speak to a manager to review that settlement but been given the run around.

No professional

Tash ***

0
Replies (3)
Standard Bank
Standard Bank's reply23 Sept 2019, 15:51
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
***
***
TB
Tash B's update23 Sept 2019, 18:18
Reviewer Update
Hi, please ask a manager at home loans to contact me to resolve.
TB
Tash B's update08 Oct 2019, 09:08
Reviewer Update
Hi, I logged my complaint on 23 Sept but to date, i have not received a reply from Std Bank.
Bad service.