Std Bank Home Loan incompetence !!!!

Where do I begin ? This is the most *********** bank I have ever had to deal with .I have a stop order on my home loan which is very much active and for the last 2 months ,they have been submitting the debit order as well on a different date ,which obviously reverses and then unpaid fees of R146.57. I have been calling the call centre and asking for the debit order to be removed and I am getting no joy .No one knows how to update their system . Hellopeter is the only platform that has assisted me in getting my issues resolved with this stupid bank .Standard Bank doesn't care about their customers . So can someone please sort this out Pronto