Std Bank Head Office cant get Randburg Branch to respond or get back to me about my complaint.

<p>Last week I wrote a complaint on Hello Peter about STD BANK RANDBURG, a gentleman from Head Office Std Bank contacted me with reference number: ********** 816. He said the treatment was unacceptable and the Randburg Std Bank Branch Manager would contact me, firstly explaining why they have not allocated me a business manager. which should be Randburgs policy. Secondly he would get Randburgs branch manager to tell me how I can move my account to another Branch, and thirdly he would get the Branch manager to help with my concerns. As the conversation was recorded by Std Bank, please listen to the recording, because no body from Randburg has contacted me back as yet. Obviously Randburg Std Bank does not care about their customers and my complaint, and its obvious to see that Std Bank Head Office just pretends they care and says they will look into it and sort it out, but they dont seem to have the will and capability to do it. I advise anybody thinking of moving their account to Std bank( especially Randburg Branch) to think twice about it. because Std bank does not care about their long term loyal customers,and its soo sad to see how this bank has deteriorated to this point. There is not more one can say , but only to feel sad. </p>