1 reviews | Active since Mar 2014
STD Bank ********** charges & sharing my bank and personal info to public
I opened 3 new investment accounts with standard bank and received email confirmation that it’s opened. Sadly it has incorrect address and contact numbers. This is something that I have corrected with Standard bank for the past 19 years and with about 15 hellopeter complaints but they just refuse to correct it.So in reality STD bank is sending my bank statements to a house I moved out in a different province since 2004. They are sending SMS info to my old cellphone that I don’t have since 2005. Clearly the bank is defying all POPI Laws and encouraging ***** and tempting people to ***** by sharing my private details, bank details, statements and balances to the public. While this sound autrocious,the bank has been charging me for bank statements that I never requested and is still up to this day charging me for bank statements that I did not request. I complain like I am doing now and will get a refund for ********** transactions done by bank and then the deductions will stop for 6 months and then the whole process of ********** billing starts all over again. Last statement has R25 statement fees and they charging me R1.50 service fee when I top up with R10 airtime. Is this a ripper of what and they advertise no fees on tops up of airtime. The sad reality is the people that actually do the work and who are paid the least and getting retrenched while the fat cats that are earning in excess of R5Million per annum still continue to sink the long standing banks reputation want my money back, I want the ********** transactions to stop and I want my details to be updated. A 19 year old repeated request. This is how monopolistic banks operate to make money by illegitimate means and they get away with Trillions of rands every year.I am awaking the Public to check their statements carefully to stop the rot and force banks to compliance in reality and not paper exercise. Unhappy customer..
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
