1 reviews | Active since Nov 2015
STD bank fails to support our Business
I am writing to complain about the service that we are receiving from standard bank in Klerksdorp. We are an emerging business. We first approached the bank for an overdraft and was declined based on the fact that our account has been inactive and we understood. In July 2014 we asked Standard bank to finance us for a R160K car and we were again declined reasons being the contract is still new and FNB financed us without any hassles.In January 2014 we app**** for finance to buy a 5 Ton Truck and again the application was unsuccessful and FNB approved without looking into our bank statement.In August 2015 we approached the bank for a bond to buy a house to turn it into office space, this time we approached the bank with confidence considering that we had turnover of R14 Million for financial year 2013/2014 and guess what happen?We were again declined reasons being the director has a personal cheque account with Standard bank which is inactive.<br> My question to STD Bank is what more should we do to proof ourselves worthy to be financed. We pay the bank so much many on banking fees but we feel not appreciated enough. We wrote email 2 weeks ago wer yet to receive response on our complain
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
