NM
Noti M

1 reviews | Active since Mar 2016

15 Mar 2016, 14:17

Std Bank Employee Helpful

Hi there!<br> <br> I would like to take my hat off for Standard Bank employee who has helped to stop the ***** which was about to happen to me. I received ***** call from a lady who said to work for the bank. She wanted reverse money allegedly being debited from my bank without me knowing. She asked me for all my banking details including my Pin No. I asked her to drop call so that I could phone her back to verify the auuthenticity of the call. I phoned her back and I could hear it is normal customer service response. I was then relaxed and gave her all she asked for. But then I decided to call the call centre and told them about this problem. Cindy, the Std Bank employee told me this was a ***** call. She asked for my card number and told me that we need to stop this card immediately. Remember I had R*** in my bank account at that stage. She quickly stoppeed the card and when Sindiswa tried to withdraw my money after she cloned my card she failed. Cindy advised me to never in my life give anybody my Pin Number. <br> I would like to pass my greatest gratitude to Cindy and her Supervisor for helping from being ****** easy like that. Viva Standard Bank Viva.<br> Yours Sincerely<br> Noti Molokomme

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Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2016, 09:49
Official
Hello Notism,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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