1 reviews | Active since Oct 2016

09 Oct 2017, 17:40

STD Bank doesnt know anything about service

I have been tempted so many times to close our business account with STD Bank - issue after issue, for them all is well because they making money.

STD Bank why did you lock account this time? this happened before - no contact or explanation whatsoever - this is just *******, I'm stuck with no petrol but have funds in my account that i cannot access - please explain?

I urge anyone trying to open a business account with STD Bank not to

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Replies (2)
Standard Bank
Standard Bank's reply10 Oct 2017, 04:19
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply16 Oct 2017, 09:02
Official

Dear Zakhele Mdaka

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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