Std Bank deteriorates in service

Item: Standard Bank
Rating: 1
Author: Poobalan P

What is happening to Std Bank service...trying to get hold of International Transfers, spent 20 minutes listening to music and now another 20...this is pathetic. Always saying high call volume!

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

04 Sept 2018, 13:14

Dear Poobalan

Thank you for posting your comment.

Your matter was escalated accordingly. We will revert to you as soon as possible.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply04 Sept 2018, 13:14

Official

Dear Poobalan

Thank you for posting your comment.

Your matter was escalated accordingly. We will revert to you as soon as possible.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's replyOfficial

04 Sept 2018, 13:50

Dear Poobalan

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply04 Sept 2018, 13:50

Official

Dear Poobalan

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Poobalan P's updateReviewer Update

04 Sept 2018, 15:19

Dear Benjamin/Clint Thanks for your response. I cannot get through on the number below. Can someone call me urgently and assist? Its always saying high call volume…spent more than an hour in total so far and still cannot get through. Thanks, Mr P Pillay

Poobalan P's update04 Sept 2018, 15:19

Reviewer Update