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Di-Di Nel
1 reviews | Active since Jul 2023
17 Jul 2023, 15:32
Std Bank Deceased Estates no response
I have requested Certificate of Balance for a deceased estate Certificate of Balance on 06/12/2021. Funds were paid to the estate with no closings statements (from date of death) or CoB's. I have been trying for over 18 months to get these documents. I cannot submit the L&D account which is way past due and my emails go unanswered.
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Standard Bank's replyOfficial
17 Jul 2023, 15:50Good Day
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Jul 2023, 15:50
Official
Good Day
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***