NK
Nicholene K
1 reviews | Active since Jun 2014
16 Sept 2021, 12:30
Std Bank Credit Card Forever!!!
Tried cancelling my credit card twice now. Deactivated the card after second call to cancel and close immediately. Apparently they cant. They must list it on a piece of paper (the agent) to remember to cancel it tomorrow. And oohh both agents very confident in their lists!!! 2021!! Now I see A message of a new card delivered. That I DIDNT REQUEST. DONE WITH STANDARD BANK SOUTH AFRICA
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Standard Bank's replyOfficial
17 Sept 2021, 00:52Hi Nicholene Kieviets
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply17 Sept 2021, 00:52
Official
Hi Nicholene Kieviets
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***