TM
Thozama M

1 reviews | Active since Jul 2023

19 Nov 2023, 15:39

Std bank closes accounts without informing clients

This is the 4th time I'm writing the same complaint about my account being closed without my knowledge and Std still hasn't called me to tell me what is going on. I am now left with no choice but to lodge a complaint against Std bank to the Banks ombudsman for the unfair and ********* treatment that I have endured from this bank.

0
Replies (1)
Standard Bank
Standard Bank's reply19 Nov 2023, 15:51
Official
Dear Thozama

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***