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Elizè Engelbrecht

1 reviews | Active since Jan 2019

25 Jun 2021, 16:29

STD BANK CANT COPE WITH COVID!!!

So sick and tires of STANDARD BANK'S poor service! Main branch in Voortrekker Street Alberton closed down. Now its a mess cos everyone goes to the small newmarket branch. I am high risk for Covid yet im expected to go sin in a queu for 4 hrs? Almost 50 people in the branch sitting up n down on make shift seats. Why? Because apparently STD BANK does not have proper acc closure protocols for COVID in place. Now they charge you acc fees for a dormant acc all because they couldnt assist! Im seriously thinking of closing all my accs with STD BANK, ive banked with then for years yet this how a person is treated. Absolutely DISGUSTED!

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Replies (1)
Standard Bank
Standard Bank's reply26 Jun 2021, 02:37
Official
 Hello  Elizè 
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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