BE
Braudwell E

1 reviews | Active since Feb 2018

22 Mar 2018, 12:10

Std bank call centre no help

Standard bank loans department gave the worst service ever. I requested a settlement letter on Tuesday 19 March and when i did not receive it by 22 March went to the Randfontein branch for assistance they assisted very well as far as they could..thank you... I was also informed by the team leader of the loans dept that they only submitted it today and could only get it in 3 days no one can assist me with this letter... i need the letter today 22 March 2018 very poor service

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Replies (1)
Standard Bank
Standard Bank's reply22 Mar 2018, 12:34
Official

We apologize for the inconvenience and frustration in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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