STD BANK BLOCKED MY ACCOUNT

I have banked with Std Bank for many years, when I started my business I opened my business account with Std Bank. Having ones own business, as many know, can be extremely challenging. In 2017 I sadly experienced tough financial times, Std Bank without any written warning or discussion of a payment plan has blocked / frozen my business account.

A day before they blocked / froze my business account I received a payment into my business account, which was desperately needed in order to make outstanding payments and to get my Std Bank business account into a better state.

I am unable to draw any of this money out of my account due to Std Bank blocking / freezing my account. Std Bank has made me unable to continue operating properly as a business.

Why wasn't a payment plan discussed with me, why wasn't I asked to please go and see my Business Banker or a Std Bank Branch Manager regarding my business account?!

I have been in touch with Std Bank and I have been asked to reapply for my business overdraft?! That does not guarantee anything plus I do not have my financials up to date due to the financial situation I have experienced in 2017.

I have lodged a complaint with Std Bank Complaints Resolutions Centre a week ago.....I am still waiting for feedback.

Std Bank you have let me down as a small business owner, you have not stood by me as a small business owner. Your decision to block/freeze my account has caused me extreme stress and anxiety. You have caused my business to amost come to a stand still. What happened to being there for you clients through the tough times?!

I am asking for Std Bank to resolve this matter as a matter of urgency.