YG
Yasmeen G

1 reviews | Active since Nov 2020

14 Nov 2020, 21:36

Std bank are leeches and *******

I still cannot fathom why I should pay Std bank R23 000 more than my vehicle loan amount remaining/oweing. Especially during this trying time and my unemployment status.

Yesterday afternoon, on my doorstep, after I personally signed off a lawyer's document on behalf of my parents due to a few unsuccessful payments, I absolutely refuse to pay Std bank more than I evidently owe them. I am the one that help sustain my parents and to see them in such distress is disheartening.

Std bank are extremely quick to send out summons and lawyer's letters when installments/premiums are missed. So I look forward to witnessing the proactive satisfaction Standard bank is yet to still offer me and that I rightfully deserve.

Here I am, a loyal client with an exceptional credit record and Std bank has no shame to rip me off with R23 000. This is ****************!!! I was told by Nombulelo Modimokwane on the 10/11/2020 that my interest was paid off already upfront so why does Std bank want R23 000 extra, so disloyal.

On top of it all, I still have a personal loan with Std bank which I intend to settle as well.

I have spoken to a consultant by the name of Thobile on the 10/11/2020 in the loans department regarding my personal loan and I am completely disgusted to come to know how much interest Std bank deducts from my monthly installment/payments which ultimately means the total value of the loan is taking extremely long to decrease.

I am paying the maximum interest rate of 17.5% and I have been paying this loan for about 22 months. So far, to my dismay, the value has only dropped by +-R7000.

With Std bank's high interest rates, they make it extremely difficult for clients to pay off their debt. They will make sure they get 1000% profit from every transaction and agreement.

Standard Bank are leeches and *******.

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Replies (3)
YG
Yasmeen G's update14 Nov 2020, 22:34
Reviewer Update
To make things more clear my total loan amount is R154 007,50 and the total installments I have paid to date is R147 038,66. Standard bank sent me a settlement quote of R30 310,96. I was told all my interest was paid off upfront so its very clear that Standard bank wants to ***** R23 000 from me. How disloyal and *********, right. Standard bank will never in the history of mankind give me R23 000 for free, never! So why should I.
Standard Bank
Standard Bank's reply15 Nov 2020, 06:02
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
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Standard Bank
Standard Bank's reply17 Nov 2020, 16:50
Official
Good day Yasmeen,

Thank you for posting your comment. 

Please be advised that your complaint is currently in process.

We will revert to you as soon the matter is resolved. 

We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre