NT
Ntombi T
1 reviews | Active since Aug 2021
06 Oct 2021, 07:43
STD BANK an amount o...
STD BANK an amount of R7600 was deposited into *** on which R7500 was transferred into a luno account now the payment was done 31st August in a Polokwane Square branch which is no longer in existence the money was done transferred by the branch where by they issued an application for transfer of money as proof of payment Luno doesn't accept that we have been to the bank 5times already with no help whatsoever to get proof the call center cannot help as this was done by the branch it doesn't appear on their system we are still being sent back to the branch how *********** is this client name is Mashala Moses Tsitsi if legit banks are not able to help who do we turn
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Standard Bank's replyOfficial
07 Oct 2021, 01:36Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply07 Oct 2021, 01:36
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***