MS
MARKUS` STEYN

1 reviews | Active since Jan 2012

16 Mar 2016, 07:41

STD BANK ADVERTISE THEY HELP - BUT THEY DONT!!!

For the first time in my employment years 20+ years I ended up being unemployed. I took it upon myself to speak to standard bank more than once and emailed the home loan department. they were rude and told me that I can not be helped for a further loan ??? I was referred to credit - with bad attitudes and several conversations where nothing was noted on the system and confirmed by them that the previous person I spoke to never noted that I explained myself and that I am unemployed - YOU CANT TRUST THEM!<br> <br> I asked for assistance for +-3 months with my bond repayments explaining in details that I currently go for several interviews and even sadly placed my home on the market with the agency name.<br> <br> Standard bank advertise how they looking forward with their clients and being a bank with a difference that listen to their clients - ITS ALL A LIE!!!!

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Replies (1)
Standard Bank
Standard Bank's reply16 Mar 2016, 13:42
Official
Hello markusteyn,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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