1 reviews | Active since May 2015
STD Bank
<p>Hello Pieter</p> <p>On 17 July 2017 I have launched a enquiry with STD Bank regarding a cash with of R500.00 and cost R10.00 that went through my credit card twice on 14/07/2017 service request no ********** 472 the SMS I have received stated that the matter will be resolved on 26/07/2017. However on 31/07/2017 I queried the fact that the amount of R510.00 was not back in my account. On 2 August 2017 another service request ********** 677 was launched to escalated & query the first as mentioned . As of today neither has been resolved or the fact that I do not receive any notifications via SMS regarding transactions or OTP pins on any of my accounts.</p>
Dear Christo
Thank you for posting the message and allowing us the opportunity to investigate the matter.
We will be in contact with you as soon as possible.
Thanks,
Complaint Resolution Centre
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Best regards,
Dear Christo
Thank you for posting the message and allowing us the opportunity to investigate the matter.
We will be in contact with you as soon as possible.
Thanks,
Complaint Resolution Centre
***
Best regards,
According to my enquiry on 11/08/2017 neither the queries Ref ********** 472 due 26/07/2017 nor ********** 677 due 10/08/2017 has been assigned jet.
According to my enquiry on 11/08/2017 neither the queries Ref ********** 472 due 26/07/2017 nor ********** 677 due 10/08/2017 has been assigned jet.