STB VAF CUSTOMER CARE = USELESS

Standard Bank's motto is moving forward...Its more like moving backwards. Since I moved my car finance over to STB I've only had issues. Back in April I requested that my statements be e-mailed to me as I do not receive it in the post. It cost me countless emails, phone-calls etc, Still nothing. In my last email I even threatened to lodge a Hellopeter complaint, but even this threat fell on death ears. Standard Bank, it's simple. All I want is to receive my statements via e-mail and to have my VAF account linked to my banking profile. Please live up to your motto and Move Forward...