VR
Victoria R
1 reviews | Active since Jan 2019
16 Nov 2020, 09:34
STB is a ****!!!
I am back here again complaining about theft! Friday a consultant told me I would get my money back in 24 hours and yet I am still without my money! I can't even provide food on my table! You literally stole R4000 from me!!!!! How can you take R4000 off my account when I cancelled depositing the amount into my bank account also if I deposit money into my own account why are you taking R4000 away from me?
You are robbing me and a complete ****.
Please go look at my account and you will see all the calls I made last week. I want you to tell me when my money will be returned I don't care for your "investigations" I want to know when my money will be returned to my account you robbing ******** company!!!! I am on the verge of moving all my accounts from you and taking this further.
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Replies (6)0
Replies (6)
Standard Bank's replyOfficial
16 Nov 2020, 12:13Dear Victoria Rust
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply16 Nov 2020, 12:13
Official
Dear Victoria Rust
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
VR
Victoria R's updateReviewer Update
16 Nov 2020, 12:40Oh please, you already had a complaint resolutions agent email me and have had no response. Why bother.
What you can do is look into my *** and give me a response as to when you are going to deposit the money back into my account.
If I do not have this money by Thursday morning I will be taking this further and moving all my accounts from Standard Bank.
I expect an email by close of business today with the date my money will be paid.
What you can do is look into my *** and give me a response as to when you are going to deposit the money back into my account.
If I do not have this money by Thursday morning I will be taking this further and moving all my accounts from Standard Bank.
I expect an email by close of business today with the date my money will be paid.
VR
Victoria R's update16 Nov 2020, 12:40
Reviewer Update
Oh please, you already had a complaint resolutions agent email me and have had no response. Why bother.
What you can do is look into my *** and give me a response as to when you are going to deposit the money back into my account.
If I do not have this money by Thursday morning I will be taking this further and moving all my accounts from Standard Bank.
I expect an email by close of business today with the date my money will be paid.
What you can do is look into my *** and give me a response as to when you are going to deposit the money back into my account.
If I do not have this money by Thursday morning I will be taking this further and moving all my accounts from Standard Bank.
I expect an email by close of business today with the date my money will be paid.
VR
Victoria R's updateReviewer Update
17 Nov 2020, 10:28You guys are doing a good job losing me as a client, another day with no feedback!!!!!!!
VR
Victoria R's update17 Nov 2020, 10:28
Reviewer Update
You guys are doing a good job losing me as a client, another day with no feedback!!!!!!!
VR
Victoria R's updateReviewer Update
19 Nov 2020, 09:47I have still not heard from you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have given you my reference Mhlanga, Mfanafuthi M, ***
How hard can giving me feedback be, your call agents give me no response and tell me its pending and I must wait 3 more days. I cannot wait, I need my money your business stole from me because of a system error!!!!
I have given you my reference Mhlanga, Mfanafuthi M, ***
How hard can giving me feedback be, your call agents give me no response and tell me its pending and I must wait 3 more days. I cannot wait, I need my money your business stole from me because of a system error!!!!
VR
Victoria R's update19 Nov 2020, 09:47
Reviewer Update
I have still not heard from you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have given you my reference Mhlanga, Mfanafuthi M, ***
How hard can giving me feedback be, your call agents give me no response and tell me its pending and I must wait 3 more days. I cannot wait, I need my money your business stole from me because of a system error!!!!
I have given you my reference Mhlanga, Mfanafuthi M, ***
How hard can giving me feedback be, your call agents give me no response and tell me its pending and I must wait 3 more days. I cannot wait, I need my money your business stole from me because of a system error!!!!
VR
Victoria R's updateReviewer Update
19 Nov 2020, 10:37Where is my money!!!!!
VR
Victoria R's update19 Nov 2020, 10:37
Reviewer Update
Where is my money!!!!!
VR
Victoria R's updateReviewer Update
19 Nov 2020, 10:37 Where is my money!!!!!
VR
Victoria R's update19 Nov 2020, 10:37
Reviewer Update
Where is my money!!!!!