TJ
Tanya J

1 reviews | Active since May 2019

22 Jul 2022, 13:18

STAY FAR FAR AWAY

Crazy, how I have experience nothing but bad service with each and every query I have.

1. Homeloan took three weeks to get anyone to call me. 2. To change OTP number took a month 3. Building insurance policy, been 2 weeks still not even a response 4. Building insurance claim, been 2 weeks still nothing not 1 email, call or sms. 5. Now ucount rewards not working... *** my life...

I'm done with this bank... gotta find a new one

0
Replies (1)
Standard Bank
Standard Bank's reply22 Jul 2022, 13:27
Official
Good day Tanya

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration this has caused. 

We greatly appreciate your continued support. 

Kindest regards
Standard Bank Help Centre
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