AvdM
Antoinette van der Merwe
1 reviews | Active since Jun 2020
07 Dec 2021, 15:50
Stay away from Standardbank Insurance!
Please do not use Standardbank Insurance HOC or SIL. You will get no assistance, their telephone advisors always needs to refer you to a "manager" or department and then nobody calls you back. Been battling for over a month now to get a building claim paid out. They do have excellent callback facilities if you miss an installment. They will call you the very next morning if you need to pay them.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
07 Dec 2021, 18:27Dear Antoinette V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
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Standard Bank's reply07 Dec 2021, 18:27
Official
Dear Antoinette V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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