JJ
Justine J
1 reviews | Active since May 2025
18 Nov 2025, 12:02
Stay away from Standard Bank please!!!
Today we woke up to the news that my husband's account has been blocked. We called Standard Bank and spoke to 5 different persons at the branch, including his private banker, Vincent Thebe. We have spent two hours being sent from pillar to post with NO HELP. After telling the various bankers that we are currently on holiday and do not have the capacity to visit a branch. Imagine, being stuck without money, far from home. This is what Standard Bank does to its clients. No pre-warning, just blocked!!
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Standard Bank's replyOfficial
18 Nov 2025, 12:13Dear Justine,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Nov 2025, 12:13
Official
Dear Justine,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***