FC
Fransmich C

1 reviews | Active since Apr 2013

24 Feb 2020, 14:47

Stay away from Standard Bank as far as possible - recommend closing accounts if possible!!

Standard bank service pathetic!! I've been banking with Standard Bank for many years. Recently app**** for a Credit card, but due to the fact that I don't have a payslip consultant refused to continue with application ! I have an R70 000 pm income. Will be closing my account.

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Replies (2)
Standard Bank
Standard Bank's reply25 Feb 2020, 06:04
Official
 
Hello Fransmich
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Mar 2020, 15:02
Official
Dear Fransmich 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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