Stay away from Standard Bank....

This should be ZERO as in NULL or NO star rating, this outfit is the worst Bank on this continent and probably on the Globe. Not only do they never get back to the customer, they actively sabotage the customer as well... In recent times their internet banking has been iffy to say the least, one sends an email, never to hear from these poor excuses of human beings about what the problem may be or how they will attempt to ensure the issues they have won't be ongoing. Prime example, logged in via MTN LTE connection and it took 5 minutes to actually get logged in and lo and behold, not a single benificiary was available to make payments to... Last week I made some payments, with another one to be made later on Friday, only to have their end come up with an error... "Could not process payment: This account is not available for transactions. Visit your nearest branch for assistance. " no explanation nothing... So, tried calling them, not possible, messaged them via their website to call me back, I am still waiting.... Went to a branch on Saturday, where according to the chap that attended to me, there was nothing wrong that he couild see and I'd need to get hold of the idiots running the internet side of Standard Bank. (Why would this be serparate, are these two separate banks? they should come clean on this horsemanure...) Eventually got hold of some person on Saturday on the phone from the internet side and the excuse was the account needed to be FICA'd... ***? it had been FICA'd previously are these idiots loosing the paperwork needed? Anyway, supposedly I only had to confirm one or two things on the phone and that should be it, however, it would take two or three days to be sorted from their side... really? have you wombats heard of computers and electronic communication? Why did no one from your poor excuse for a business not let me know a few weeks in advance that you've lost the FICA paperwork or whatever and you need my help else my account would become unusable? Why, today Wednesday is my account still not operational? and why has no one contacted me back? I know your website, once one submits the data only says that someone from your useless organisation will be in contact and does not state when, I guess next century, but you should really specify this... either way, anyone reading this review, before considering this outfit as your bank, you should probably consider whether you really are a masochist, else move on, there are other bad choices out there to consider...